Pause My Subscription

Feline fully stocked on litter? Need to "paws" your subscription for a bit? We've got you covered! 😉

You can easily adjust or push back your next billing date right from your account dashboard. Just follow these simple steps below:

Step 1:

Log in to your PrettyLitter account. Need help signing in? Check out this article for step-by-step login instructions.

Once you're successfully logged in, move on to Step 2 to continue pausing your subscription.

Step 2:

Head to either the Account Dashboard or the My Subscriptions tab.
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Step 3:

Click “Skip”.

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Step 4:

In the pop-up window, select “Set Custom Date”, then click “Confirm”.

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Step 5:

Pick your preferred new date, click “Update” to save your changes, and you’re done! 🎉

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Remember:

Please complete any date changes before your next order is scheduled to process. 

Need Extra Help? 🤔

Drop us a line at meow@prettylitter.com or chat with us live on our website. Our team is standing by and happy to lend a paw!🐾

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