Can I Cancel My Order?

You and your kitties rely on timely deliveries. 🐈️ That’s why we’re committed to getting every PrettyLitter package out the door and on the move ASAP! 

Once a new order has been accepted into our system we typically can't cancel it – but we're happy to try. Email if you've had a change of heart and we'll do our best to accommodate your request.

Orders that cannot be cancelled may be eligible for return within 14 days of delivery. For more information on our Cancel & Refund Policy, click here.

Don’t fur-get! ☝️

As an active subscriber, you can make changes to your next scheduled shipment (including skipping an order or pausing your service) by logging in to your customer account below:

[Manage My Subscription]

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